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Email notifications issueAsked by engineeringoffice on July 02, 2015 at 06:05 AM
I'm having problems setting up email notification when we receive a form. When I send a test email it works but not when someone fills it in online.
I have seen the video on your support site but it didn't help us with this problem.
email notifications email video problem email notification office
Could you please try change your Sender Email email@example.com? To do that please follow the guide below:
1. While on your form, Click Setup & Embed then Email Alerts
2. Open Notifications, then click on Reply-To and Recipient Settings
3. Change the Sender E-mail value to firstname.lastname@example.org, just like below:
Also, ensure that email@example.com is in your trusted senders list.
Please kindly check this guide for further information and solution: