What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    HTML Source Editor is blank in Internet Explorer

    Asked by maivutan on July 02, 2015 at 07:43 AM

    It's a blank on any text widgets or forms.

    http://screencast-o-matic.com/watch/coiVIRf3RX

    Chrome works fine.

    html source html editor
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    JotForm Designer

    Answered by ibrahim on July 02, 2015 at 08:01 AM

    Hi,

    I have cleared your forms cache, please kindly check it again. Please try to also clear your browsers cache and cookies.

    Thanks.

  • Profile Image

    Answered by maivutan on July 02, 2015 at 11:16 AM

    Done, cleared and it still doesn't help. :(

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    JotForm Designer

    Answered by ibrahim on July 02, 2015 at 11:19 AM

    What is your operation system and browser version?

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    Answered by maivutan on July 02, 2015 at 01:23 PM

    Windows 8, 11.0.9600.17842

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    JotForm Support

    Answered by Welvin on July 02, 2015 at 02:39 PM

    The problem happened to my end as well. Here's a screenshot:

    I have now forwarded this thread to our developers. IF there are updates, you should know it in this thread.

    For now, please use Google Chrome or Mozilla Firefox.

    Thanks

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    JotForm Support Manager

    Answered by Jeanette on July 02, 2015 at 11:14 PM

    We do not recommend IE in any version for editing forms, please use the either
    Chrome or Firefox, which are more secure and stable instead.