Unable to Create PDF Form while Stuck on Working for over 30 Minutes

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    cgoodwin
    Asked on July 02, 2015 at 09:04 AM

    I have selected create pdf form from the More drop down although it has been 30 minutes and the form still hasn't created.  I have tried twice and with two different browsers.  I have created a number of pdfs previously and it didn't take this long.  It also seems like the icon in front of create pdf form may be gray.  Is this opton not supported anymore?

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    KadeJM
    Answered on July 02, 2015 at 10:15 AM

    I am able to replicate the issue about the "Create PDF Form Stuck on Working..." for several minutes and nothing happening. We do sincerely apologize about the issue and thank you for reporting it.

    I've gone ahead and sent a report about the problem to our developers so that we can get it fixed asap and will let you know as soon as more is known when that happens.

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    KadeJM
    Answered on July 02, 2015 at 10:36 AM

    Our Developers have just applied a fix for this as of a few minutes ago.

    I tested this and it's working on our end again.

    Can you please try and use the create pdf form option on your end again and let us know if it is working?

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    cgoodwin
    Answered on July 02, 2015 at 10:43 AM
    Hello
    Thank you very much. It’s working fine now.
    ...