JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you very much for reporting the issue, and we apologize for the inconvenience.
Our developers were notified of this issue and they have applied a fix for it a few minutes ago. I have cloned your form into my account, and the Create PDF Form function works fine now on the cloned form on my end.
Please try creating the PDF form from it again, and let us know if you experience any further issues.