Page Jumps to the Bottom of Form

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    ewinder
    Asked on July 02, 2015 at 10:00 AM

    Hi!  I have a form embedded on our website with iFrame.  When the person clicks "Next" to go to page 2, the bottom of page 2 appears and the customer has to scroll up.  Thank you for your help!

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    Charlie
    Answered on July 02, 2015 at 11:26 AM

    Hi,

    It seems like its related on how your form is placed in your website. Looking at it, it seems like the form is embedded on a table data inside a table row wrapped in a table as a whole. That may be the reason why the form is not jumping to the top.

    Could you try embedding it outside the table instead? If not, could you try re-embedding the form using the default <script> code

    BUT you'll add a jQuery noConflict to avoid code conflicts between your website and the form.

     

    See if the above steps resolves the problem.

    Thanks.

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    ewinder
    Answered on July 02, 2015 at 11:48 AM

    Thank you!

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    AaronSiciliano
    Answered on July 02, 2015 at 11:50 AM

    Hello ewinder,

     

    I am glad it sounds that Charlie's solution worked for you. If you have any other questions or problems please feel free to create a thread in the support forum and we would be glad to assist you.

     

    Thanks, Aaron