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ewinderAsked on July 2, 2015 at 10:00 AM
Hi! I have a form embedded on our website with iFrame. When the person clicks "Next" to go to page 2, the bottom of page 2 appears and the customer has to scroll up. Thank you for your help!
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CharlieReplied on July 2, 2015 at 11:26 AM
Hi,
It seems like its related on how your form is placed in your website. Looking at it, it seems like the form is embedded on a table data inside a table row wrapped in a table as a whole. That may be the reason why the form is not jumping to the top.
Could you try embedding it outside the table instead? If not, could you try re-embedding the form using the default <script> code
BUT you'll add a jQuery noConflict to avoid code conflicts between your website and the form.
See if the above steps resolves the problem.
Thanks.
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ewinderReplied on July 2, 2015 at 11:48 AM
Thank you!
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AaronSicilianoReplied on July 2, 2015 at 11:50 AM
Hello ewinder,
I am glad it sounds that Charlie's solution worked for you. If you have any other questions or problems please feel free to create a thread in the support forum and we would be glad to assist you.
Thanks, Aaron