JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The test submission will always be sent from "firstname.lastname@example.org" to the default address associated with your account. This is why those were working. However, your settings for the notification itself are missing a couple things:
Change the sender email to "email@example.com" and the recipient email to your address and you should be good to go.
If you have any further questions, let us know and we will be happy to help.