Not getting submissions for the 'contact us' form.

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    dano2334
    Asked on July 02, 2015 at 12:41 PM

    When i do a test submission inside jotform I get it.  When I go to my website with the embedded contact us form, I do not.

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    david
    Answered on July 02, 2015 at 01:07 PM

    Hi,

    The test submission will always be sent from "noreply@jotform.com" to the default address associated with your account.  This is why those were working.  However, your settings for the notification itself are missing a couple things:

    Change the sender email to "noreply@jotform.com" and the recipient email to your address and you should be good to go.

    If you have any further questions, let us know and we will be happy to help.