What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adding an attachment reminder message for users

    Asked by inetblue on July 02, 2015 at 01:28 PM

    Is there a way to make the attachment field not required but still prompt the user are they sure they want to continue submitting even though they didn't include an attachment?  We don't want to make it required because not all submissions require an attachment, but we get a lot of users that forget to include the attachment.  Please advise if I can create a rule or something to control this or prompt the user to remind them.

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    JotForm Support

    Answered by Mike on July 02, 2015 at 02:47 PM

    Thank you for contacting us.

    Unfortunately, we do not have such option available. As a work around, you might consider asking the form users if they want to upload the files.

    And show the form Upload field based on users selections.

    If you need any further assistance, please let us know.