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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Can I Remove an App After Integration?

    Asked by plumpie on July 02, 2015 at 03:43 PM

    Hi folks 

    how can i manage apps ?  There doesn't seem to be an interface to switch them on or off.  

    Eg. Google Contact app by liyam.  I'm pretty underwhelmed by this app, and want to kill the integration with my form - but there doesn't seem to be interface to do this.  

    How do I manage or stop an app that I previously attempted to integrate ?

    Perhaps a FAQ on this would be good. 



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    JotForm Support

    Answered by abajan on July 02, 2015 at 04:57 PM

    Hi Crispin,

    The integration of any app can be removed by going into API section of your account settings and then clicking the X next to it:

    To get into your account settings, go to https://www.jotform.com/myforms/ and click the button shown below:

    Do let us know if you need further assistance.


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    Answered by plumpie on July 02, 2015 at 05:17 PM

    Thanks that great. Crispin 

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    JotForm Support

    Answered by abajan on July 02, 2015 at 06:27 PM

    Glad we could help. If you need assistance with anything else JotForm related, please inform us.


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    Answered by plumpie on July 03, 2015 at 04:43 AM

    Your solution is great to kill an integration.  It worked well for me.

    However if i wanted to 'manage' ie. edit, refine, change field mapping etc on an integration, that functionality is not available as far as I can see in Jotform.  

    For example.  If I had an integration app that was used more than once eg. on different forms, I'm guessing that the API key would be the same, and my only choice would be to kill the integration across all those forms - even if i only wanted to kill it for one.  Thats heavy handed. 

    Or if I want to re-map some fields because it didn't come through correctly to a CRM?  Only solution I can see is to kill it and start again.  A bit clumsy.  

    Zapier deals with this much more elegantly!  But I think Jotform could do so as well.  

    Accordingly, I would like to suggest a 'Manage Integrations' feature.  



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    Answered by Boris on July 03, 2015 at 08:51 AM

    Crispin, it seems that you are now talking about our form integrations such as Zapier and CRM integrations. If you wish to remove or edit the integration of just one of your forms, you can manage your form integrations directly from the form when it is opened in our Form Builder.

    By clicking on one of the set up integrations, you can manage them. I hope this helps.

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    Answered by plumpie on July 03, 2015 at 12:41 PM

    Thanks for your reply.  

    This isn't working for me.  

    No 'Connected' showing in Integrations Wizard when Google Contacts by liyam set up and showing as Authorised App in API.  

    Sorry its not working.



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    Answered by Sammy on July 03, 2015 at 02:04 PM

    You will have to click on the application you want to integrate to your form then authenticate it to allow communication between the from and the integrated application.