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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to enter data into form using Internet Explorer 11?

    Asked by Stuartinoz on July 02, 2015 at 04:33 PM

    Unable to enter data into form using Internet Explorer 11?  Users can not enter any data and thus make bookings with us.....  I have tried compatibility mode on my own machine which changes look of form.

    The form works fine in Chrome and Firefox...?

     

     

     

    Page URL:
    www.capturebox.co.uk/booking-form

    Internet Explorer 11 compatibility compatibility mode and Make
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    JotForm Support

    Answered by BDAVID on July 02, 2015 at 06:43 PM

    Upon further testing I see the padding was given issues:

    So, I changed it to this:

    And now it's working:

    Here is my form: http://form.jotformpro.com/form/51827335083961?

    You may just clone it in your account and use it: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by Stuartinoz on July 03, 2015 at 02:15 PM

    Hi Thanks, but the text is disappearing after moving to the next field.  This is also replicated in your video??

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    Answered by Sammy on July 03, 2015 at 03:44 PM

    Hi, 

    I have tested on a simulator containing IE11 and the issue seems to be the textbox height kindly try increasing the height using the following CSS

    .form-textbox,

    .form-textarea{

    height: 40px !important;

    }

    Please let us know if you need further guidance and assistance

  • Profile Image

    Answered by Stuartinoz on July 03, 2015 at 03:52 PM

    Perfect thanks.  Is there CSS code to keep this centralised vertically???

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    JotForm Support

    Answered by BDAVID on July 03, 2015 at 04:23 PM

    If you mean this:

    Inject the following CSS code:

    .form-textbox,

    .form-textarea{

    text-aligncenter !important;

    }

    Let us know if you need more help, we will be glad to assist you.