Unable to enter data into form using Internet Explorer 11?

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    Stuartinoz
    Asked on July 02, 2015 at 04:33 PM

    Unable to enter data into form using Internet Explorer 11?  Users can not enter any data and thus make bookings with us.....  I have tried compatibility mode on my own machine which changes look of form.

    The form works fine in Chrome and Firefox...?

     

     

     

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    BDAVID
    Answered on July 02, 2015 at 06:43 PM

    Upon further testing I see the padding was given issues:

    So, I changed it to this:

    And now it's working:

    Here is my form: http://form.jotformpro.com/form/51827335083961?

    You may just clone it in your account and use it: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if you need more help, we will be glad to assist you.

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    Stuartinoz
    Answered on July 03, 2015 at 02:15 PM

    Hi Thanks, but the text is disappearing after moving to the next field.  This is also replicated in your video??

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    Sammy
    Answered on July 03, 2015 at 03:44 PM

    Hi, 

    I have tested on a simulator containing IE11 and the issue seems to be the textbox height kindly try increasing the height using the following CSS

    .form-textbox,

    .form-textarea{

    height: 40px !important;

    }

    Please let us know if you need further guidance and assistance

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    Stuartinoz
    Answered on July 03, 2015 at 03:52 PM

    Perfect thanks.  Is there CSS code to keep this centralised vertically???

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    BDAVID
    Answered on July 03, 2015 at 04:23 PM

    If you mean this:

    Inject the following CSS code:

    .form-textbox,

    .form-textarea{

    text-aligncenter !important;

    }

    Let us know if you need more help, we will be glad to assist you.