What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to receive email notificationsAsked by HiveWifi on July 03, 2015 at 06:28 AM
I have several forms that I need the emails to go to. And not my default account one. I've gone into the 'Emails' tab and updated the email which I'd like them going too but it doesn't send anything there. Just sends them to the main default email.
What can I do? Help?
responses email email notifications notifications notifier
The email notification is configured properly. The email address on the recipient is not in the bounce list. I did a test submission on your form and according to the mail logs, the notification was sent to your email properly. Here's a screenshot:
The notifications are being sent to your account email because you are clicking the "Test Email" button. Please go to the form directly, fill it up and then submit it so you can test if you will receive it on your email inbox or not.