What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why is wishbox form, along with 14 submissions on "my forms" page?

    Asked by fastlanetravel on November 30, 2011 at 09:58 PM

    I did not put wishbox there, nor configure, nor use anywhere, yet it says there are 14 submissions...

    from who?  I don't want those counted towards our 100...

    Please clarify how it got there and why the submissions are there...



    user name: fastlanetravel

  • Profile Image
    JotForm Support

    Answered by idarktech on December 01, 2011 at 04:58 AM

    Hi Christine,

    We don't have any idea how it happened, but I have now deleted the said form for you. Don't worry about your submissions quota as it wasn't totally affected.

     As a precautionary measure, please change your password right away. We will investigate this and let you know once we received informations from our higher team.

    Please feel free to contact us, if that happens again. Our apologies for any inconvenience.