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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why why why my account was banned for the fourth time without any mistake and I suddenly

    Asked by dedective_conan on July 03, 2015 at 08:31 AM

    My account has been blocked for the fourth time in a row for unknown reasons
    That was the site where there is news of the problems I hope that he has been unjustly interdict 4 times
    And that there are problems in the system have to detect deception please ignore my system from which prohibits the pages unjustly and very wrong
    I hope you unpack the ban on my account for the fourth time and I hope that does not prohibit visits fifth
    Thank you

    ----------------------------------------------------------------------------------------------------------------

    In Arabic language

    لقد تم حظر حسابي للمرة الرابعه على التوالي لاسباب مجهولة
    ان كان الموقع يوجد فيه مشاكل ارجو اخباري لانه تم حظري بغير وجه حق ٤ مرات
    وان كان هناك مشاكل في النظام لديكم لكشف الخداع ارجو تجاهل صفحتي من النظام الذي يحظر الصفحات بغير وجه حق وبشكل خاطئ جدا
    ارجو منكم فك الحظر عن حسابي للمرة الرابعه وارجو ان لا يحظر مرة خامسه
    وشكرا

    Page URL:
    http://form.jotform.us/form/51813909863161

    Screenshot
    my account and Without site system
  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 08:38 AM

    But I want to write some or all of the words in Arabic to my native language
    How this is done without any problems?

  • Profile Image
    JotForm Designer

    Answered by baki on July 03, 2015 at 08:41 AM

    Hi there,

    The problem seems to be caused by our phishing system. To overcome this issue , we recommend you to build the form in English and then use the "Language Translator tool" to set it into any other language of your preference. Otherwise any other language rather then English would trigger Phishing  System.

    You can detailed information here: How to make your forms multilingual?

    If you need further assistance, please feel free to contact us.

  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 08:48 AM
    HelloCan you remove the detection of deception with my account tool because it bothered me a lot
    ...
  • Profile Image
    JotForm Designer

    Answered by baki on July 03, 2015 at 08:59 AM

    Hi,

    It is an automated system and we cant deactivate it. I have reactivated your account ,but i kindly advise you to follow these instructions about this problem.

    Thanks.

  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 09:03 AM
    My dear brother translation is useless I have tried to change from English to Arabic, but did not accept the replacement
    Please help me Thread
    ...
  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 09:03 AM

    My dear brother translation is useless I have tried to change from English to Arabic, but did not accept the replacement
    Please help me Thread

  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 09:20 AM

    Hello
    Well thank you own translator has been the site which you said was appointed by the Arabic language is the default
    I hope that does not prohibit the site minutes after the ban, but if there will be problems for you and the site (.....) I hope that you do not close for the fifth time
    And I'm sure a lot of you I hope that does not disappoint I think you
    If it is blocked for the fifth time, I ask you cancel the order because he is a very failed system and cause the expulsion of people from nice if your site has been interdict the fifth time I ask you to ignore my account detect deception and Thank device

  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 09:23 AM
    Hello
    Well thank you own translator has been the site which you said was appointed by the Arabic language is the default
    I hope that does not prohibit the site minutes after the ban, but if there will be problems for you and the site (.....) I hope that you do not close for the fifth time
    And I'm sure a lot of you I hope that does not disappoint I think you
    If it is blocked for the fifth time, I ask you cancel the order because he is a very failed system and cause the expulsion of people from nice if your site has been interdict the fifth time I ask you to ignore my account detect deception and Thank device
    ...
  • Profile Image
    JotForm Designer

    Answered by baki on July 03, 2015 at 09:41 AM

    Hi;

    Currently your forms have high phishing scores and you need to correct this problem to prevent futher problems with the Automated Phishing System.

    Here are some steps to help you to avoid future automatic suspensions, you will have to add the language either as an option or as the default language.

    To access our Language Translator tool

     

    1. Edit an existing form or create a new one

     

    2. Go to the Setup & Embed tab and click "Preferences"

     

    3. In the Preferences window, click "Advance Settings"

     

    4. Look for the "Languages" and click "Edit Form Languages" button

     

     

     

     

     Set desired language as default

     

    - Access the Language Translator as described above > Click on “Add new” > search for your language.

     

     

    Once you add it, set it as default (eg. Arabic)

     

     

     

     

    Now select the language and click on Edit , so you can start adding the translations in the desired language (eg.arabic)

     

     

    Check this form out,  it will default to Arabic, and will bypass your browser's language

     

     

     

    To make the form to detect the language of the browser:

     

    -Click on options button

     

     

    -Tick checkbox  Detect user browser language

     

     

    See this other form (same form, but setup to detect browser language). Please check this guide  for more details on how to translate your form into other languages.

     

    Hope this helps! Let us know if you have any questions so we can clarify it.