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    Form in Arabic language still being disabled?

    Asked by dedective_conan on July 03, 2015 at 10:11 AM
     

    I have now been at this moment and after adjusting the Arabic language and do not write them into the advanced options are lock my account for the fifth time in a row unjustly
    And then with the problem?
    I hope the solution or overlook Detector deception Me
    Do you have a problem with me to lock my pages every minute

    Page URL:
    http://form.jotform.us/form/51813909863161

    Screenshot
    my account lock suspended autosuspended arabic
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    JotForm Support

    Answered by Charlie on July 03, 2015 at 11:43 AM

    Hi,

    I apologize for the inconvenience that you are having. But the problem is that you are still having your forms in Arabic language. Also, you had them in reverse.

    Here's how your forms are setup and with my analysis.

    Here you set the Language in English but the button is in Arabic text. This in incorrect.

     

    Here the language is set to "Arabic" but the button is in English.

     

    Here the language is set to "English", but most of the field text are in Arabic text.

    This is also the same if you scroll down to your forms.

     

    Please ONLY use Arabic text in the Language Translation settings. To avoid being autosuspended by our anti-Phishing system, please remove the Arabic Text in the actual form. Please review the guides that we are sending you and edit the form, here's the guide again: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual.

    I have reactivated your account, but please do remove the Arabic text first to avoid being autosuspended. 

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    Answered by dedective_conan on July 03, 2015 at 02:34 PM

    Im Cant understand for all

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    Answered by Sammy on July 03, 2015 at 03:53 PM

    What my colleague Charlie is highlighting is that the form was disabled because of the Arabiccharacters. Our anti-phishing system sometimes flags forms with non-english characters as being phishing forms.

    The best approach is to create the form in English then use the multilingual tool to create a translation for Arabic that way the form wont be disabled again.

    Kindly refer to this guide on how to achieve this

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual.

    http://www.jotform.com/blog/91-Create-Multilingual-Forms-for-a-Global-Audience

     

  • Profile Image

    Answered by dedective_conan on July 03, 2015 at 09:48 PM

    I have implemented speech will not be fully Is interdict again?
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on July 04, 2015 at 12:02 AM

    I'm afraid I do not fully understand your last question.

    If you implement the language switching and translations correctly, the form should no longer be getting disabled.

    At this time, your language switching is not set up correctly. You have set up your Arabic translations under English language. As our detector scans the English translation, it sees only your Arabic text:

    Similarly, you have set up your English translations under Arabic language. This means that when you select the Arabic language on the form, you are presented with English. When you select English, you are presented with Arabic.

    You should use Arabic text only in the Arabic translation, and not in the English translation.

    You have it set up in the incorrect manner on two of your forms:

    http://www.jotform.us/form/51834494082156

    http://www.jotform.us/form/51813909863161

    Please edit these two forms in such a way that they only have English text in the Form Builder when you are editing the form. Then, add your Arabic texts only in the translations, when following this guide:

    http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    I hope this helps.