What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Having trouble with conditions

    Asked by AirCleanNSheen on July 03, 2015 at 12:16 PM



    I'm having trouble getting some conditions to calculate a result properly in one of the boxes in my form.  I'm using quiet a lot of conditions at once so wondering if there is a limit, or I need to order them differently.

    The inputs are the 'Number of Bedrooms' field and the 'Number of Bathrooms' field, with the result ending in the 'Cleaning Price Quote' box.

    The result in the 'Cleaning Price Quote' box is not always as specified in my conditions.

    Would appreciate some help.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 03, 2015 at 01:56 PM

    I encountered this type of problems:

    I did replace the Cleaning Price Quote ($) field for the Form Calculation widget.

    So, all the conditions you have set so far are met, except by condition 5:

    Which I have disabled in my cloned version, since it causes conflicts with condition 3, 4 and 7. I am not sure what the purpose is, but I did re-calibrate it to two conditions like this:

    Please try my cloned version here: http://form.jotformpro.com/form/51835505794968?

    You may clone it in your account if you want to: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by AirCleanNSheen on July 07, 2015 at 12:21 PM

    Thank you - yes that OR IF condition was messing everything up which I had not spotted, now I have changed it all works as expected.  Many thanks!!

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 07, 2015 at 12:38 PM

    You are welcome, please open a new thread if you need anything else, we will be glad to assist you.