Changes made on the forms were not saved.

  • andrewj8
    Asked on July 3, 2015 at 4:37 PM
    great thanks! I've done all this and it works! That is it worked, but now it's all gone. In fact this is the second time I've lost it all. The first time I thought I may have forgotten to save it, so I did it all again and even had paypal all set up etc, but now all the modifications are gone again even though I took many pains to make sure it was saved. What happened? I'm sure I'm missing something.
  • andrewj8
    Replied on July 3, 2015 at 4:46 PM

    I found my previous form in revision history, but the odd thing is it shows that I deleted all those updates I made -- which I didn't do (intentionally anyway).

  • Mike_G JotForm Support
    Replied on July 3, 2015 at 4:54 PM

    I'm sorry for the inconvenience this have caused you. 

    I'm not particularly sure what happened, as you have said, you made sure that everything was saved properly after making some changes on your form. And there are no known issue when it comes to saving forms.

    I would suggest you make use of the "Revert to this version" button of the Revision History feature that is available on each form. 

    To access it, 

    Go to your MyForms page. 

    Then, 

    Changes made on the forms were not saved Screenshot 30

    From there, you can revert back to where your form is working fine. 

    Changes made on the forms were not saved Screenshot 41

    Let us know if you need any further assistance. Thank you.