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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having an issue with back and next widget

    Asked by utvmasters on July 04, 2015 at 12:50 PM

    FFor some reason the "NEXT" widget at the bottom of this form is cut off. I tried it on various browsers and cannot figure out. It works fine on other pages.

     

    Thanks

     

     

    Page URL:
    http://utvmasters.com/rentalforms/

    next and thanks form is cut
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    JotForm Support

    Answered by BDAVID on July 04, 2015 at 09:51 PM

    You need to increase the height of your iFrame code:

    So, go to the embedded iFrame code of your form, and increase it to have the next and back buttons to show. Let us know if you have more questions, we will be glad to assist you.

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    Answered by utvmasters on July 05, 2015 at 09:18 AM
    Hi I looked at the code but did not see that height embedded in WordPress or your code generated?
    Here is the code I have did I look in the wrong place? It is embeeded here www.utvmasters.com/rentalforms


    ...
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    JotForm Support

    Answered by BDAVID on July 05, 2015 at 10:25 AM

    Then, simply remove the form, and grab a fresh iFrame code, https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    You can adjust the iFrame height directly on the iFrame code, as indicated below:

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    Answered by utvmasters on July 05, 2015 at 10:38 AM
    Thank you for the email. I did copy and paste new code and adjusted the height no success.
    I did try making it scroll and yes this works but not what I prefer.
    What I did notice is its only on first page of the form and first page break that I have height issue. All other pages are fine?
    Thanks again for trying to help.
    Sent from Nine
    ...
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    JotForm Support

    Answered by BDAVID on July 05, 2015 at 11:17 AM

    It's quite odd, the height should take effect, how much height are you setting? Try not to embed the script part of the iFrame code, example:

    Yes, it happens only on the first page, the other shows all content, however if the submitter adds more Drivers or Minors, it will make the form height to increase, causing to hide the content at the bottom because of the limit of the height in the iFrame code:

    In that sense, it would be good to set the scrolling to "yes".

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    Answered by utvmasters on July 05, 2015 at 12:43 PM
    Thank you very much removing the second script line and adjusting the height to 2,500 worked perfect without the need for a scroll command.
    Great support!
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    JotForm Support

    Answered by BDAVID on July 05, 2015 at 12:49 PM

    You are welcome :)

    Please open a new thread if you need anything else, we will be glad to assist you.