A few questions about using a touchscreen

  • opXLdoug
    Asked on July 4, 2015 at 6:47 PM

    Hi,

     

    I use an Acer R7 PC with window 8.1. In using form designer, I have to touch the screen and cannot always use my mouse to select and move elements.

     

    Also, in Visual Report Writer, if I select an empty field (no data in the database for that field) I no longer get the Move, Configure, Delete controls, just a gray tab. I am unable to delete the chart.

     

    Last, in IE 11, I cannot use Visual Report Writer, none of the charts appear, just a broken link in the window.

     

    What am I doing wrong?

     

    Doug

     

    Jotform Thread 603226 Screenshot
  • Sammy
    Replied on July 5, 2015 at 4:24 AM

    Hello Doug,

    IE 11 is known to cause some issues with css/javascript on win 8.1 , could you kindly try the above in firefox or chrome.

    Regarding the issue with the visual report kindly try to clear the cache and login again, for best results i recommend you create the report using firefox.

     

    Kinld y et us know of the outcome

     

  • opXLdoug
    Replied on July 6, 2015 at 11:37 AM

    Thanks! That was a fast reply. I am now using Firefox, much better!

    Doug