Mobile view (vertical) cuts field options off; Error message limitations

  • transpay
    Asked on July 5, 2015 at 4:10 PM

    When I view my form vertically in mobile view, the field selections get cut off. Plus, if I select and de-select a field, the error message "This field is required" seems to take over the entire field, making it very difficult to re-enter anything back into the field. 

    Also, I tried to fix this by make the labels align "Top" but when I preview it everything still appears left aligned. 

    Jotform Thread 603515 Screenshot
    Page URL: http://pi.transpay.global/getpaidwithtranspay
  • jonathan
    Replied on July 5, 2015 at 4:39 PM

    Can you please provide us the exact URL of the website where the form  http://www.jotform.us/form/51846609083158  was used?

    The URL link you provide always redirect to this

    http://form.jotform.us/form/51846609083158?utm_source=Freelance+Invite+Request&utm_medium=www.transpay.global&utm_campaign=Freelancer+Invite+Request

    We will be able to check better if we can checked on the actual embedded form on the website.

    We will wait for your response.

    Thanks.

     

  • transpay
    Replied on July 5, 2015 at 4:43 PM

    The exact URL is this: http://form.jotform.us/form/51846609083158?ut 

  • David JotForm Support Manager
    Replied on July 5, 2015 at 5:17 PM

    Please try adding the mobile responsive widget to your form: 

    Mobile view (vertical) cuts field options off; Error message limitations Image 1 Screenshot 20

    Also, if this does not work, could you tell us in which mobile device you are experiencing this, so we can try to reproduce it.

  • transpay
    Replied on July 5, 2015 at 5:29 PM

    This works better when I try it on my phone actually, thank you. Since I got you here,

    can you tell me how I can make the Next page buttons stay consistent with the submit button? (In other words, no white background consuming the entire row, just a simple transparent button with white border and white font.) 
  • David JotForm Support Manager
    Replied on July 5, 2015 at 5:45 PM

    You are welcome, on regards of your new inquiry, we will be glad to address it here: http://www.jotform.com/answers/603539