What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I tried to reset my password and got this error message

    Asked by Tony Marron on December 01, 2011 at 10:06 AM

    Pls see uploaded screen shot?

  • Profile Image

    Answered by paoloumali on December 01, 2011 at 04:23 PM


    I just tried doing a reset on my account and it went well.

    Please refresh your browser's cache.

    Then please try it again.

    Let me know if it still didn't work.

    Thank you for using JotForm.