What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    i need to update to paid account from a free account how do i do this?

    Asked by on September 09, 2010 at 04:25 PM
  • Profile Image
    JotForm Founder

    Answered by aytekin on September 13, 2010 at 07:43 AM

    Your username is also missing in the post: "Asked by (?)   on..." 

    Please try loggin out and logging back in. That should fix the problem. We are still investigating this issue. It happens very seldom so we have trouble figuring out why it happens.