What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    On the main page the date for latest form submission is not updating on a sub user account.

    Asked by GDWCAR on July 06, 2015 at 12:11 PM
    not updating latest user account sub
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    JotForm Support

    Answered by david on July 06, 2015 at 12:48 PM

    Hi,

    Have them try clearing their forms cache:

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    If that does not allow for the proper dates to show, let us know the username or email address of the sub-user and account and we will be happy to have a look to see what is going on.