What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What if I go over 10 payments per month on my free plan?

    Asked by lagarrett on December 01, 2011 at 11:46 AM

    On average I will not have more than 120 submissions per year, but they will cluster in 2-3 months, so there may be more than 10 in one month.  What happens in that case?  Thanks!

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    Answered by AtacanC on December 01, 2011 at 01:01 PM

    First off, thanks for using JotForm. If you reach your monthly limit for payments, your form(s) will be disabled until next month and your visitors won't be able to submit anything on your form(s). If you don't like to wait, you can also upgrade your account to a higher plan.

    If you have any other questions or concerns, feel free to contact us. We'll be happy to assist you.