Form does not print all content and has serious formatting issues

  • Erica8629
    Asked on July 6, 2015 at 3:28 PM

    I imported a form into Jotform from Adobe Formcentral and while the form appeared to import correctly on the PDF, when it was printed, rather than just printing what is on the screen it Jotform attempts to reformat the PDF and makes the print unreadable (http://www.jotform.us/form/51035391631145). I attempted recreating the file using Jotform's editor and while much better, there is still serious text corruption and formatting issues: http://form.jotform.us/51605064339150 Is there a way to have Jotform just print the form that is on the screen, not attempt reformat it?

  • Mike_G JotForm Support
    Replied on July 6, 2015 at 4:56 PM

    May I suggest for you to try this workaround and see if fits you needs.

    First, clone your form. You need to clone your form because there will be changes that need to be done just for the sake of printing your form and you don't want to affect the original format of you form.

    On your cloned form, kindly remove the Page breaks. Also, I have noticed on your form that there are some empty Text fields almost every after or before your Page Breaks.

    Form does not print all content and has serious formatting issues Image 1 Screenshot 40

    Once you've removed all of the Page Break and those extra empty Text Fields.

    Preview your form, and click the Print Form Button at the bottom of you form. 

    Form does not print all content and has serious formatting issues Image 2 Screenshot 51

    After clicking Print Form, it should show you this. (Please see image below)

    Note: Please do this workaround using Google Chrome.

    Form does not print all content and has serious formatting issues Image 3 Screenshot 62

    You can save it as PDF first before you print you form or you can also print it directly from there. 

    I hope this helps. Let us know if you need any further assistance.