How can we get a 3% charge added to a total when a person uses Paypal?

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    Asked on July 06, 2015 at 04:20 PM

    We have set up a form so a 3% is added to the total entered. we have had 5 successful payments with a credit card but when a member payed via paypal, the 3% was not added.

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    Answered on July 06, 2015 at 05:36 PM

    I have checked this on your jotform and I noted that it was calculating properly on the form 


    I also checked the configuration of the Payment tool, and found that it was properly setup


    But your form doesn't have an actual submission yet though, so I am not able to see an actual data that did not calculated properly.

    My test submission though incomplete have correctly calculated and added the 3%


    Hope this help. Please let us know if this is still an issue.