How can I get the form calculator to work properly?

  • InZD
    Asked on July 6, 2015 at 4:53 PM

    One of my forms is not calculating right or not working at all. I don't know what I am or not doing to make it disfunction. 

  • Mike_G JotForm Support
    Replied on July 6, 2015 at 6:56 PM

    I have checked your form and if I understand what you mean correctly, you would like to show the value of the "One-Sided" field or the "Both Sides" field on the "Total" field. 

    If that's the case, here's what you need to do first:

    I see that you have drop-down fields on your forms that show all the prices. 

    You need to set the Calculation values for each selection for both drop-down fields. I saw that you've set Calculation Values for the "One-Sided" field but not on the "Both Sides" field.

    I have checked the Form Calculation widget and found this: 

    How can I get the form calculator to work properly? Image 1 Screenshot 90

    I understand that there are no computations needed on your form, you just have to show the price of the chosen Printed Side on the Total field. I would recommend for you not to use the Form Calculation widget because you are trying to get either of the values of your drop-downs and Form Calculation widget can only handle one {result 1}. 

    I would suggest you use a regular TextBox field and create your own condition. 

    Here's how: 

    How can I get the form calculator to work properly? Image 2 Screenshot 101

    Once you've done that, you need now to create your condition using the Condition Wizard.

    On the Condition Wizard, select "Update a form field value" option and click Next.

    How can I get the form calculator to work properly? Image 3 Screenshot 112

    Then, 

    How can I get the form calculator to work properly? Image 4 Screenshot 123

    You also do the same for "Both Sides" field.

    How can I get the form calculator to work properly? Image 5 Screenshot 134

    Here are all the conditions on your form:

    How can I get the form calculator to work properly? Image 6 Screenshot 145

    Another thing that you need to check is your Calculation Values and make sure it is properly set for both drop-down fields.

    Add an extra 0.00 before the real Calculation Values of the drop-down fields on your form. 

    Since you're using a drop-down field, there is always an empty selection that is included automatically and we need to set a value for that. Otherwise, it will just take the value of the first Calculation Value you have set.

    How can I get the form calculator to work properly? Image 7 Screenshot 156

    Also, you may choose to add this Condition, so that when submitters of your form changed their mind and wants to re-select their preferred Printed Side, it will clear the "Total" field value.

    How can I get the form calculator to work properly? Image 8 Screenshot 167

    I hope this helps. Please check out the cloned form I have used and feel free to clone it for your reference. Let us know, also, if you need any further assistance. Thank you.