What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It will not let me modify a template I saved!

    Asked by dani675 on July 06, 2015 at 11:05 PM

    It will not let me modify a template I saved! Why???



    This is a re-post of a comment on How to use the form templates

    template saved
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    JotForm Support

    Answered by Boris on July 07, 2015 at 02:20 AM

    Can you please let us know what form seems to be having this issue, so that we can check further into what might be causing it?

    I have noticed that you have several imported PDF forms in your JotForm account, such as HHLP application oct 2014 FORM and pet profile fillable. If you are trying to edit these forms, please note that we do not currently offer this option for the imported fillable PDFs, which is what these forms are.

    If you are having problems with some other forms, please let us know the forms in question, and we will be happy to help.

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    Answered by dani675 on July 07, 2015 at 12:04 PM

    It was my computer. It was adding the question, but to the end of the template. Thanks!

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    JotForm Support

    Answered by Mike_G on July 07, 2015 at 01:00 PM

    To my understanding base on your reply, you are having troubles adding questions or fields to forms from our Templates. Are you also saying that when you add fields to the form it adds it to the end of the form, is that correct?

    If that's the case: 

    You can try to drag the fields to where you would like to positioned. 

    Here's a guide: How-to-Position-Fields-in-JotForm

    I hope this helps. Let us know if you need any further assistance. Thank you. 

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    Answered by dani675 on July 07, 2015 at 02:03 PM

    Yes, but for some reason on my computer at home it wouldn't do that. It's one of those computer/tablets. But it works fine on my work computer. Thanks!