red notification on form

  • etusc
    Asked on July 7, 2015 at 6:46 AM

    i'm talking about the little red notifications that show the number of new submissions you have. on one of my forms it continues to show a 1 and it won't go away. how can i get it to go away?

    Jotform Thread 604498 Screenshot
  • Elton Support Team Lead
    Replied on July 7, 2015 at 7:08 AM

    Hi,

    It was cached but it should be fixed by now.

    You can also "mark all as read" so it goes away.

    Example:

    red notification on form Image 1 Screenshot 20

    Thank you!

  • etusc
    Replied on July 7, 2015 at 8:15 AM

    thanks!