What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I conduct scenario testing with my customers on a Jotform prior to launching it on my site?

    Asked by saramonro on July 07, 2015 at 08:14 AM


    Any suggestions on how to conduct scenario testing with a sample of customers on a JotForm before I launch it on my site? (not A/B testing)

    Ideally I want to build a form, then send a link to customers and track their use of the form against several scenarios. This would allow me to test before launch and incorporate user feedback. I want to avoid launching a form which will not be understood by my customers.

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    JotForm Support

    Answered by EltonCris on July 07, 2015 at 09:06 AM

    With the free plan, it is enough to perform a test with the forms.

    Free limits includes:

    100 regular submissions per month
    10 SSL per month
    10 payments per month
    100MB  upload space

    They have to submit an actual submissions with the form when performing a test. You can simply share or send the form URLs to them.

    The form analytics will help you keep on track with your users. http://www.jotform.com/form-analytics/

    Do let us know if you need further help.