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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    22 Imported PDF Forms have same Form Title

    Asked by marraiz on July 07, 2015 at 11:20 AM

    I just imported 22 forms! great tool! it saved me a lot of time! The only problem is that it will keep the same name to the 22 PDFs. However, you can easily rename them.



    This is a re-post of a comment on How to Import Adobe FormsCentral PDF Forms to JotForm

    problem name saved tool
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    JotForm Support

    Answered by KadeJM on July 07, 2015 at 12:10 PM

    Thank you for letting us know, we're happy to hear you're enjoying our import tool.

    I see that you appear having issues with them having the same name. I noticed you have several forms that appear to be very similar and it seems that might have triggered this issue.

    It looks like you already started renaming many though.

    I've sent a report about this problem to our developers since I believe this may be due to the way the forms are imported from Adobe and how they are read when they arrive which appears to have caused a title duplication problem.

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    Answered by marraiz on July 07, 2015 at 12:23 PM

    Thank you for your prompt response! When I click on them, I have the option to Download PDF. After that, I can choose Auto Collect or Collect Manually. If I choose Auto Collect, it will give me the error PDF not available.
    Please let me know.
    Thanks,

    Maria Arraiz


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    JotForm Support

    Answered by Mike_G on July 07, 2015 at 01:11 PM

    I believe you already have asked this on your previous threads. 

    You can check the answer I've posted about this issue on this thread: http://www.jotform.com/answers/604813

    Also, kindly post your response on that same thread. Thank you.