What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What are the options available when importing forms?

    Asked by marraiz on July 07, 2015 at 11:29 AM
    I do not have the Upload PDF as an option. After I click on the Import Forms button, I only have two options, Import Form from a web page or Import Form Clone existing form.
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 07, 2015 at 11:43 AM

    I believe you are referring to: 


    There are only two options when importing existing JotForm forms. It's either, you import it using its URL or you import an existing form from your account which is both referred to also as cloning forms.

    On the previous thread, my colleague, Elton, is pertaining to importing PDF form from Adobe FormsCentral, which you can do when you click "Import Your Forms" from this website: http://www.jotform.com/adobe-formscentral-alternative/

    I hope this helps. If you have any further questions regarding this, please feel free to let us know. Thank you. 

  • Profile Image

    Answered by marraiz on July 07, 2015 at 12:03 PM

    Thank you for your prompt response!

    My forms were created using Adobe FormsCentral. I was able to import them. However, when I click on them, I have the option to Download PDF. After that, I can choose Auto Collect or Collect Manually. If I choose Auto Collect, it will give me the error PDF not available.

    Please let me know.
    Maria Arraiz

  • Profile Image
    JotForm Support

    Answered by Mike_G on July 07, 2015 at 12:43 PM

    I'm sorry if I have to move your concern again to a different thread. Kindly follow that thread via this link: http://www.jotform.com/answers/604813

    I appreciate your patience. Thank you.