Downloading uploaded files from my form

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    jcsmuseum
    Asked on July 07, 2015 at 01:54 PM

    Hello,

     

    I'm trying to download or transfer to Dropbox the submissions (really just the uploaded photos) from my form. The form was created without Dropbox integration, and the "uploads" feature within the form keeps failing (despite attempts in both Chrome and Internet Explorer.) What is the best way to go about getting these images out of Jotform?

    Thank you.

  • Profile Image
    BJoanna
    Answered on July 07, 2015 at 02:43 PM

    You can integrate your form with Dropbox or Google Drive and your form submissions will go there when your users submit your form. After that you can download them form there.

    If your upload feature is failing maybe it is because of the size of your file or file was not fully uploaded to your form before form is submitted. 

    Hope this will help. Let us know if you need further assistance.