What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downloading uploaded files from my form

    Asked by jcsmuseum on July 07, 2015 at 01:54 PM

    Hello,

     

    I'm trying to download or transfer to Dropbox the submissions (really just the uploaded photos) from my form. The form was created without Dropbox integration, and the "uploads" feature within the form keeps failing (despite attempts in both Chrome and Internet Explorer.) What is the best way to go about getting these images out of Jotform?

    Thank you.

    form images Submissions JotForm dropbox uploads
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    JotForm Support

    Answered by BJoanna on July 07, 2015 at 02:43 PM

    You can integrate your form with Dropbox or Google Drive and your form submissions will go there when your users submit your form. After that you can download them form there.

    If your upload feature is failing maybe it is because of the size of your file or file was not fully uploaded to your form before form is submitted. 

    Hope this will help. Let us know if you need further assistance.