What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is the check box function not working properly?

    Asked by jakeeporter on July 07, 2015 at 05:01 PM

    In the edit form section form, the check box options shows up correctly. However, when I go to the link of the form that my participants will be using, the check boxes are filled with text and are not check boxes. Not sure what is going on. Can you please help!! 

    Page URL:
    http://form.jotformpro.com/form/51814057554961

    Screenshot
    check Properly section and correctly
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    JotForm Support

    Answered by BDAVID on July 07, 2015 at 05:58 PM

    Is this still happening? I just click on the link of your form, and the check boxes shows as check boxes:

    I have tried it in Chrome, IE, and Firefox, all shows good. Please update us on this matter with more details(browser version, OS you are using) if this still happens, we will be glad to assist you.