Why is the check box function not working properly?

  • jakeeporter
    Asked on July 7, 2015 at 5:01 PM

    In the edit form section form, the check box options shows up correctly. However, when I go to the link of the form that my participants will be using, the check boxes are filled with text and are not check boxes. Not sure what is going on. Can you please help!! 

    Jotform Thread 605072 Screenshot
    Page URL: http://form.jotformpro.com/form/51814057554961
  • David JotForm Support Manager
    Replied on July 7, 2015 at 5:58 PM

    Is this still happening? I just click on the link of your form, and the check boxes shows as check boxes:

    Why is the check box function not working properly? Image 1 Screenshot 20

    I have tried it in Chrome, IE, and Firefox, all shows good. Please update us on this matter with more details(browser version, OS you are using) if this still happens, we will be glad to assist you.