What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I finished my form but when I and my colleagues test it, it is extremely slow and crashes all the time. How can I solve this ?

    Asked by SCMarket on July 07, 2015 at 07:46 PM

    I have 35 pages in the form, all with the same questions. Could that be the reason ? 

     

    Would it change something to put everything on the same page ? 

    Page URL:
    http://form.jotformpro.com/form/51874696028972?

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    JotForm Support

    Answered by Chriistian on July 08, 2015 at 02:18 AM

    Hi SCMarket,

    Thanks for contacting us. 

     

    I checked your form and I was able to replicate the issue. The form seems to hang and I am having a difficulty clicking next. I need to wait for few minutes before the Next button is clickable. The number of pages and/or fields in the form might be the cause of this issue. I will escalate this issue to our development team for them to further check the issue. We will inform you on this thread as soon as there is an update on this. 

     

    Regards.