What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not getting emailed to me

    Asked by squeezywheezy on September 10, 2010 at 12:32 PM


    I have just logged into jotform as I thought it strange I have not had any forms through for a while, it turns out there have been loads of forms sent but none have gone to my email address. my email address is corerctin my settings. Does anyone know how I can fix this as it is for my business and quite important! thanks

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    JotForm Founder

    Answered by aytekin on September 11, 2010 at 04:04 AM

    Have you tried checking the email address for that particular form? To check email address for a form:
    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Reply-to and Recipient Settings"
    6. See the email address on the lower bottom corner.