What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to restore deleted files?

    Asked by on September 10, 2010 at 02:08 PM
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    JotForm Founder

    Answered by aytekin on September 11, 2010 at 04:07 AM

    No, it is not possible to restore deleted files. If you can email us your username, form ID and the file name that's missing, we can try to look for it in the backups. But we would only do such time consuming task for Premium users.

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    Answered by jasongorman on September 24, 2010 at 04:13 AM

    So you're able to restore forms/data for Premium users?

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    JotForm Founder

    Answered by aytekin on September 24, 2010 at 06:48 AM

    Yes, your deleted questions are now restored. You should be able to get them on the Submissions page.

     

    Thanks.