What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the username on an account be changed?

    Asked by Monta on December 01, 2011 at 08:22 PM

    I created an account and gave it a username that was a version of my name. I used this account to create forms for a small non-profit I volunteered for. I am no longer volunteering for the organization and I'd like to turn the account over to them. I've already changed the email for the account and the password.


    my username: montagael

    it should be winonaartscenter or winonaarts

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    JotForm Support

    Answered by idarktech on December 01, 2011 at 08:28 PM

    Hi Monta,

    Sorry to say but it's not possible to change usernames in JotForm. Thank you so much for understanding.