Mensagem de agradecimento não aparece

  • cahhbeltrame
    Asked on July 8, 2015 at 9:28 AM

    Depois que o usuario envia o formulario, a mensagem de agradecimento aparece cortada

    Page URL: http://www.hardsakura.com.br
  • Sammy
    Replied on July 8, 2015 at 11:41 AM

    I have done a test submission on you form and the thank you message is appearing after submissions.

    Which aspect of the message is not showing on your side?

    Mensagem de agradecimento não aparece Image 1 Screenshot 20

  • cahhbeltrame
    Replied on July 8, 2015 at 1:04 PM

    This is the auto-answer page. When is the custom page does not appear. try it now

  • Sammy
    Replied on July 8, 2015 at 1:31 PM

    I have seen it now, the issue is the iframe height is a bit small after redirection kindlyadd the highlighted property to you iframe

    <iframe allowtransparency="true" id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" scrolling="no" src="//form.jotformz.com/form/51883660780665" style="border: medium none; height: 904px; width: 100%; min-height: 30px;" frameborder="0"></iframe>

    This will ensure that the iframe height does not go below the 30px allowing for the custom thank you message to appear fully.

    Kindly confirm if it fixes the problem

  • cahhbeltrame
    Replied on July 8, 2015 at 2:37 PM

    Thanks so much!!!!!

  • rbarbour
    Replied on February 17, 2016 at 10:20 AM

    Good Morning.

    I'm having the same problem reported above.

    http://sdafitness.com.br/trabalhe.html

    How do I adjust the "min-height"?

    Thank you!!

  • Kiran Support Team Lead
    Replied on February 17, 2016 at 1:49 PM

    @rbarbour,

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/774623

    Thank you!