Fields in exported Fillable PDF form are blurry and overlapping

  • Profile Image
    amurray733
    Asked on July 08, 2015 at 10:43 AM

    Hi!! I am having trouble converting one of our templates to a PDF form... its completely misformatted and some of the text isn't showing up. Is there some way to correct this?

     

    Thanks! Ariel

  • Profile Image
    BJoanna
    Answered on July 08, 2015 at 12:21 PM

    I have created Fillable PDF form from your form and I was able to reproduce mentioned issue. Fields are blurry and overlapping.

    I will escalate this issue to our developer and we will inform you via this thread one this issue is resolved. 

  • Profile Image
    amurray733
    Answered on July 13, 2015 at 01:53 PM
    Hi – Any update on this? I seem to have the same issue on another survey form as well.
    ...
  • Profile Image
    BJoanna
    Answered on July 13, 2015 at 01:58 PM

    Our developers are still working on resolving this issue. I see that issue is assigned to one of our developers and this issue has high priority. We will inform you via this thread one this issue is resolved. 

    Thank you for your patience.