What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fields in exported Fillable PDF form are blurry and overlapping

    Asked by amurray733 on July 08, 2015 at 10:43 AM

    Hi!! I am having trouble converting one of our templates to a PDF form... its completely misformatted and some of the text isn't showing up. Is there some way to correct this?

     

    Thanks! Ariel

    Page URL:
    http://form.jotform.co/form/51536140665857

    Screenshot
    thanks and correct showing up
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 08, 2015 at 12:21 PM

    I have created Fillable PDF form from your form and I was able to reproduce mentioned issue. Fields are blurry and overlapping.

    I will escalate this issue to our developer and we will inform you via this thread one this issue is resolved. 

  • Profile Image

    Answered by amurray733 on July 13, 2015 at 01:53 PM
    Hi – Any update on this? I seem to have the same issue on another survey form as well.
    ...
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    JotForm Support

    Answered by BJoanna on July 13, 2015 at 01:58 PM

    Our developers are still working on resolving this issue. I see that issue is assigned to one of our developers and this issue has high priority. We will inform you via this thread one this issue is resolved. 

    Thank you for your patience.