Seller/Merchant email showing in Paypal checkout?

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    blegault
    Asked on July 08, 2015 at 11:06 AM

    Bonjour,

    Lorsque nous cliquons sur le bouton Paypal... il y a toujours l'adresse courriel du compte Paypal qui apparait et je crois que ce n'est pas normal... et ce message apparaît... j'aimerais bien savoir comment faire pour corriger.

    Vous êtes en train de vous connecter au compte du vendeur pour cet achat. Veuillez modifier vos informations de connexion et réessayer.

    Merci beaucoup,

    Brigitte

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    Charlie
    Answered on July 08, 2015 at 12:42 PM

    To confirm, when you click the Paypal payment button, in the checkout page it shows your email address (seller). I believe this is related in your Paypal account, you can contact Paypal support more about this. But based from my research, the email shows in the checkout page because your account is a Personal or Premiere account. If you want to use your Business or trade name, you need to upgrade your account to a Business Account. I've read this through the following links:

    Paypal Checkout Shows Owner Email 

    Don't want my email address showing in my customer checkout

     

    To confirm this you can contact Paypal support.

    I hope that helps.

  • Profile Image
    blegault
    Answered on July 08, 2015 at 01:48 PM
    Merci Beaucoup !
    De : JotForm Support Forum [mailto:noreply@jotform.com]
    Envoyé : 8 juillet 2015 12:38
    À : Brigitte Legault
    Objet : Re: Seller/Merchant email showing in Paypal checkout?
    A new response has been received:
    [JotForm]
    Answered by Charlie
    To confirm, when you click the Paypal payment button, in the checkout page it shows your email address (seller). I believe this is related in your Paypal account, you can contact Paypal support more about this. But based from my research, the email shows in the checkout page because your account is a Personal or Premiere account. If you want to use your Business or trade name, you need to upgrade your account to a Business Account. I've read this through the following links:
    Paypal Checkout Shows Owner Email
    Don't want my email address showing in my customer checkout
    To confirm this you can contact Paypal support.
    I hope that helps.
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