What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and there does not appear to be any problems with it. You do not have any forms or submissions so you are well within your account limits and there is nothing to get it suspended. We do not delete accounts unless the user specifically asks us to. Even then, we can restore it for a period of time after it is deleted.