What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form seems to be disabled

    Asked by Spabear on July 08, 2015 at 03:33 PM

    This form is not disabled not sure what happened...

    Page URL:
    http://form.jotform.us/form/50315477688162

    JotForm credit card autosuspended phishing
  • Profile Image

    Answered by Ben on July 08, 2015 at 04:54 PM

    Your account was suspended by our anti-phishing system because you have created forms that are asking for credit card details, which is against our terms of use.

    http://www.jotform.com/terms/

    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately

    For example one of the deleted forms:

    Further more, you have opened a lot of threads in regards to the same issue, please be aware that we will get assigned to your thread in time and that opening several threads can only cause further issues.

    Now since the new thread that you had opened is related to this I have removed it as well - thread 606002 and re-activated your account for you.