Can I include a "feedback" text field at the end of my form?

  • Mbertol
    Asked on July 8, 2015 at 4:10 PM

    I want to include an option for users to submit feedback that will be sent to a different email address.
    Can this be included on the Thank You screen?

  • deniz JotForm Developer
    Replied on July 8, 2015 at 5:35 PM

    Hi,

    You can follow the tutorial How to Post Answers to Thank you Page

    Do get back to us if you need further assistance.

    Thanks.

  • Mbertol
    Replied on July 14, 2015 at 4:13 PM

    I wanted to add a place where once the form has been submitted the form will be sent to one email address, the user can give their feedback and that feedback will go to a different email address.

    I created an image of what I'd like to do.
    Can I include a feedback text field at the end of my form? Image 1 Screenshot 20

  • David JotForm Support
    Replied on July 14, 2015 at 7:43 PM

    What you could do, is create a second form that looks exactly like the thank you page you described.  Then have the first form redirect to that form instead of a Thank You page.  Something like this:

    http://form.jotformpro.com/form/51947469481974

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Then set the form URL to be your custom thank you page URL:

    https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    You can setup the notification for the feedback form to be different from the first form.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

    Can I include a feedback text field at the end of my form? Image 1 Screenshot 20

     

     

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    If you have any further questions, let us know and we will be happy to help.