What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I include a "feedback" text field at the end of my form?

    Asked by Mbertol on July 08, 2015 at 04:10 PM

    I want to include an option for users to submit feedback that will be sent to a different email address.
    Can this be included on the Thank You screen?

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    JotForm Developer

    Answered by deniz on July 08, 2015 at 05:35 PM


    You can follow the tutorial How to Post Answers to Thank you Page

    Do get back to us if you need further assistance.


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    Answered by Mbertol on July 14, 2015 at 04:13 PM

    I wanted to add a place where once the form has been submitted the form will be sent to one email address, the user can give their feedback and that feedback will go to a different email address.

    I created an image of what I'd like to do.

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    JotForm Support

    Answered by david on July 14, 2015 at 07:43 PM

    What you could do, is create a second form that looks exactly like the thank you page you described.  Then have the first form redirect to that form instead of a Thank You page.  Something like this:



    Then set the form URL to be your custom thank you page URL:


    You can setup the notification for the feedback form to be different from the first form.  In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses



    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    If you have any further questions, let us know and we will be happy to help.