What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    [Incomplete Values Error] Conditional fields, form problem

    Asked by creativsa on July 08, 2015 at 04:32 PM

    I have several forms that were working fine, but suddenly we are receiving the attached message when the conditional options are selected, please advice.




    Page URL:

  • Profile Image
    Chief Technology Officer

    Answered by eee on July 08, 2015 at 05:39 PM


    Problem has been solved,

    Kindest Regards,

    - Ertugrul.

  • Profile Image

    Answered by creativsa on July 15, 2015 at 01:21 PM


  • Profile Image

    Answered by creativsa on August 05, 2015 at 04:35 PM

    The problem came back again.

  • Profile Image

    Answered by SXSWArtDepartment on August 05, 2015 at 05:05 PM

    This problem came back for me as well. 

  • Profile Image
    JotForm Support

    Answered by Mike on August 05, 2015 at 07:13 PM

    We are very sorry for the inconveniences caused. Our developers have just applied an update. The issue should be fixed now.