[Fillable PDF] When I convert formscentral imported forms to PDF my headers are not right

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    Asked on July 08, 2015 at 04:35 PM

    When I use the create PDF form function for the forms the headers or titles of the section are not converting correctly.  The section is picking up text from the questions above the header instead of the header text. This is an issue as one of the main reason I choose jot forms was the ability to create PDF form which I can't use as it.


    thank You

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    Answered on July 08, 2015 at 06:22 PM

    Thank you for contacting us.

    I was able to reproduce the PDF generation issue on Adobe FormsCentral imported forms. A bug report ticket has been attached to this thread and escalated to our Development Team

    We will get back to you as soon as we have any updates.

    In case you need a non-fillable PDF we can generate it for you right away.

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    Answered on July 09, 2015 at 08:33 AM


    We could finally fix this issue, apologize for the inconvenience.

    Please regenerate your PDF form and you should be able to obtain much better.

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    Answered on July 16, 2015 at 11:19 AM

    Tested and this is working now. Thank You!

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    Answered on July 16, 2015 at 01:29 PM

    Thank you for letting us with the update. We are glad to see that the issue is resolved for you now. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!