What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do you clear upload space?

    Asked by jazzlamarcus on December 02, 2011 at 04:55 AM

    I received several forms that contained filles. Then I downloaded those files and deleted the submitted forms. But my upload space doesn't go back to 0. How can i make it go back?

  • Profile Image
    JotForm Support

    Answered by mliz on December 02, 2011 at 09:29 AM

    The only way to clear up the upload space is to delete the submissions that contains files within the submissions sections.

    Hope this helps.