What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotPol app does not seems to work. Poll result URL displays error message "Unable to connect."

    Asked by atvgttp on July 08, 2015 at 08:31 PM
    jotpoll
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    JotForm Support

    Answered by ashwin_d on July 09, 2015 at 01:37 AM

    Hello atvgttp,

    I am not sure if I have understood your question correctly. Do you mean to say that you are unable to connect to JotPoll.

    I did test our JotPoll app and though I was able to integrate the form, the JotPoll result URL seems to be problematic. The URL does not seems to work correctly. 

    Let me report this issue to our back end team. We will get back to you as soon as we have any update form them.

    Thank you!

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    Answered by atvgttp on July 09, 2015 at 04:10 AM

    ok thank you, look forward to your reply.

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    Answered by Michael on July 16, 2015 at 05:50 PM

    May I know has it been updated?

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    JotForm Support

    Answered by Chriistian on July 16, 2015 at 09:57 PM

    Hi Michael,

     

    Our development team is still working on this issue. We will inform you on this thread if this issue has been fixed.


    Do let us know if you need further assistance.


    Regards.

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    Answered by Michael So on July 23, 2015 at 11:49 PM

    Hi,

     

    Any update?

     

    Michael So

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    JotForm Support

    Answered by Chriistian on July 24, 2015 at 12:57 AM

    Hi Michael,

     

    I checked the status of this ticket and it is still in progress. I will follow up this issue to our development team. We will inform you on this thread any updates on this issue.

     

    Thank You for your patience.


    Regards.