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  • Profile Image

    Is it possible to constrain image size in email notification/responder?

    Asked by rentasota on July 08, 2015 at 09:17 PM

    The form below can upload an image with it. However, when the image shows up in the email it is so large (appx. 2000px X 1600px) that you can't read the email very well. Is there a way to constrain the image in the email to a fixed size or maybe make it an attachment only?



    Thank you

    Page URL:

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    JotForm Support

    Answered by jonathan on July 09, 2015 at 01:44 AM


    Yes it is possible to set what the image dimension will be in email message body.

    Please check this similar thread about it.


    So the following formats are fine:

    {IMG:uploadPhoto:100:100} - width and height specified;

    {IMG:uploadPhoto:100} - width specified;

    {IMG:uploadPhoto::100} - height specified.


    Hope this help. Let us know if you need further assistance.



  • Profile Image

    Answered by rentasota on July 09, 2015 at 10:16 AM
    I need a bit more help please. My email is now arriving w/o any image. I'm guessing the "uploadPhoto" is the field name? If so my field name is {photos}. So I have the following in my email:


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    Answered by Sammy on July 09, 2015 at 01:11 PM

    The name photos is correct for your field name.

    Kindly try clearing you browser cache and send a test email again

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    JotForm Support

    Answered by Welvin on July 09, 2015 at 01:15 PM

    Unfortunately, IMG tag is currently not supported in any File Upload widgets. This tag will only work in File Upload field from the Form Tools section.


  • Profile Image

    Answered by rentasota on July 09, 2015 at 02:35 PM

    The browser clearing did not work. Changing the field type to File Upload works as long as images are not larger than 1024K in size.


    Thank you, ML

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    JotForm Support

    Answered by Welvin on July 09, 2015 at 03:08 PM

    The image should appear whatever the size is. I have tested it a while ago. Maybe images are hidden by default in your email account. You should whitelist noreply@jotform.com if that is the case.