How much time after payment does it take to have my account upgraded ?

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    ve2vag
    Asked on September 10, 2010 at 09:06 PM

    Hello, I paid for a month's subscription today to upgrade as a premium account, but my account details still states that my account is a free one.  How much time is needed to have my account upgraded after payment. 

    PS:  I paid for a month's subscription but I cancelled the other month's payments since I only want to pay for only a month, I,ll see after if I'll extend.  Thanks

  • Profile Image
    ve2vag
    Answered on September 10, 2010 at 10:08 PM

    Just saw another post and figured that the email in my account and my paypal email address for the payment were not the same.  Other e-mail and paypal account is guyvachon@oricom.ca

    I've updated my Jotform account settings and changed it's e-mail with the same on my paypal account.  It should help you help me with my account upgrade.

    Thanks in advance

  • Profile Image
    ve2vag
    Answered on September 11, 2010 at 07:01 AM

    After clearing cookies, it looks like the problem has ben resolved, my account is now shown as premium.  Thanks

  • Profile Image
    aytekin
    Answered on September 11, 2010 at 07:38 AM
    Your account is Premium. Please logout and log back in.
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    ve2vag
    Answered on September 11, 2010 at 07:50 AM

    Done, and account is OK, premium.  Thanks !