What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how many data can be stored per form?

    Asked by ottoleung on July 09, 2015 at 02:22 AM

    Hello, 

    I would like to ask, if i am using free account, not exceed the limit per month, how many submissions can be stored per form? and also will the data be deleted after a period of time?

    Also, i would like to know if i can pre-set the name of the export pdf.

     

    Thanks,

     

    Otto 

    how Submissions name thanks hello
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 09, 2015 at 04:37 AM

    Hi ottoleung,

    Thanks for contacting us.

     

    I checked your account ottoleung and you account is in Free Plan. Free account users have 100 submission limit per month (sum/total number of submission of all of your form per month). The submission data of your form will not be deleted unless you delete it on your end. If you want to have more than 100 submission limit per month you will need to upgrade to Paid Plan. You can check our pricing here.

     

    Regarding your concern about export PDF, I moved it to a separate thread so we can better assist your concern. You can check it here. We will attend to it as soon as possible.

     

    Do let us know if you need further assistance.

     

    Regards.

  • Profile Image

    Answered by ottoleung on July 09, 2015 at 09:54 PM

    Dear Chriistian, 

    Thank you so much for your reply. 

    Cheers, 

    Otto

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 10, 2015 at 04:04 AM

    Hi ottoleung,

    You are welcome. If you have any further questions, please do not hesitate to contact us. We will be happy to assist you.

     

    Regards.